HOW
DOES IT ALL WORK?
Browse
our site
Complete the Orderform
We will email confirmation of order as well as request for payment
Once payment is received and cleared, we can commence
Email your images to design@miniink.com.au
Receive proofs within 2-3 business days*
Approve your proofs/make changes
Announcements are printed
You receive your order in as little as 7-10 business days
*If
for some reason I am unable to provide your proofs within 2-3 business
days (illness, vacation, etc.) I will let you know asap!
WHAT
MAKES MINI INK DIFFERENT FROM THE REST?
Our
photo cards are INDIVIDUALLY DESIGNED by an experienced graphic designer.
We do not simply place your baby's face into a template. Our designs
are created with your input- you can contribute to the design by suggesting
colours, shapes and style that you think compliments your baby. We
use your baby’s photos as a starting point and create a beautiful
design around them.
We allow you to make as many changes as you want to the design and will send you up to 3 proofs, ensuring your design is exactly how you pictured it.
SATISFACTION GUARANTEE
We offer a satisfaction guarantee. We are positive you will be thrilled with the final product. If you are unhappy with the final product you receive, we will fix the problem, or offer a replacement.
HOW ARE THE CARDS PRINTED?
All of our cards are printed onto Fuji Chrystal Archive Matt Photo Paper - just like all of your other treasured photos. They are just that, photos! You may then choose to have them mounted to give them a more sturdy and durable appearence.
MOUNTED Vs. UN MOUNTED
UNMOUNTED
This photo announcement is professionally printed onto archive quality matt photo paper. It is exactly like all of your other photos that you would have had printed in the past. On the back are Fuji colour watermarks and a digital file stamp, as well as a small Mini Ink logo sticker. The un-mounted photos are more difficult to write on. If you wish to write your own personal message on the back, we suggest going for the mounted option.
MOUNTED
This custom birth announcement is professionally printed onto archive quality matt photo paper, then mounted onto beautiful ever so slightly sparkly metallic cardstock, framing your announcement and adding a little extra extravagance. The back of the card sports a small Mini Ink logo sticker and is blank for you to complete with your own message.
WHAT
APPEARS ON MY CARDS?
As
little or as much as you like. Usually some or all of the following:
Photo(s) of you new little one
Baby’s names
D.O.B
Birth statistics (weight/length)
Thank you message
Baby quote. (choose one of ours or do a web search for ‘baby
quotes’ for one of your own)
And for invites:
Venue, times, dates and any other personalised piece of info you require.
WHAT
ARE PROOFS?
A
proof is a low resolution digital image of your announcement you will
receive via email. Proofing your announcement is VITAL. Once a proof
is sent to print no changes can be made. Once we receive
your approval we will send your order to print. By accepting your
proof, you are confirming that your print is EXACTLY as you wish it
to look. Orders will not be sent to print without your approval.
WHAT
IF I NEED YOU TO MAKE CHANGES AT THE PROOFING STAGE?
No
problem! We intend to make you happy! We allow for 3 ammendment proofs
(each proof can have as many amendments as you like). Any additional
proofs will be charged at $15 per proof. See terms and conditions.
HOW
DO I SUBMIT MY PHOTOS TO YOU?
Photo's
can be sent via email to
design@miniink.com.au.
Let me know if you would like to post your photos to me.
MAY
I SEND MORE THAN ONE PHOTO?
Yes
please, but we usually won't use more than 6 images (one or 2 main
photos and some smaller close up detailed ones) Please limit the number
of photographs you send to ten or less.
WHAT
SHOULD I KNOW ABOUT SENDING PHOTOS?
We
prefer digital photos to be sent as jpg format. (If you have it as
another format, let us know and we can check it out)
When
emailing photos, please send them as ORIGINAL size or as
the LARGEST option.
To
achieve the best print quality your image can offer, please set your
digital camera to it's largest image size. 300 dpi or a pixel size
of no less than 1200x1600 is best and on fine if your camera has that
setting.
If
your image is of very low quality there is only so much we can do
to improve it. We cannot be responsible for poor print quality if
your image is of poor quality when we get it. If we do not think your
image is acceptable quality for print we will notify you.
If
you aren't sure, send us an email and we will check it out and discuss
it with you
SHOULD
I EDIT MY PHOTOS FOR YOU?
Not
at all. We would prefer to have the photo in the largest setting,
and in it's original format. We can touch -up, airbrush, improve colour
and lighting, remove unwanted objects - you name it, at no extra charge.
If you have any special requests (spots removal, etc.) please let
us know.
CAN
I SEND YOU PROFESSIONAL PHOTOS?
That
is perfectly fine as long as there is a signed release from the photographer
and/or studio. They should have them on file. If you are unable to
get a signed release, we will work with your own home photos to get
your announcement to look great even without professional photos.
CAN
I GET A SAMPLE?
Sure,
just email us with the word SAMPLE in the subject along with your
postal details and we will send a random sample from our gallery to
you.
CAN
I ORDER ENLARGEMENTS?
Yes.
We offer enlargements for orders over $85. Check out our PRICING
page for details.
CAN
I REORDER LATER?
We
catalogue and store all of the designs for easy re-ordering, just
send us an email with RE-ORDER in the subject along with your details
quantity enlargement request etc and we will be in contact!
ARE
ENVELOPES INCLUDED WITH MY ORDER?
No,
however, you can order envelopes separately. Check out our PRICING
page for details
CAN
I WRITE ON THE BACK OF THE CARDS
If
you plan to write a personal message on the back of your cards, we
recommend choosing the MOUNTED option. This leaves you with a blank
space that most pens will write easily on without smudging.
You
can write on the back of un-mounted cards but you will be writing
on top of the Fuji watermark, and a digital image stamp. Also, many
pens will not write well on the reverse of photographic paper.
If
you are unsure of which option is best, please request
a sample.
WHAT
IF MY PHOTO CARD/PHOTOS ARE LOST OR DAMAGED IN THE MAIL?
We
are not responsible for orders or photos that may be lost, stolen
or damaged in the mail. If you are concerned and would like to insure
your purchase please choose Registered post as your postal method.
All Registered Post mailings for delivery within Australia include
insurance cover to $100. Extra insurance cover of up to $5000 per
article can be purchased for $1.10 per $100 or part thereof, up to
the $5000 maximum (visit www.auspost.com.au
for more information)
WHAT
TYPE OF PAYMENT DO YOU ACCEPT?
We
accept direct deposit into our account, credit cards (Visa, Master
Card), PayPal, money
order or cheque. All funds must be cleared before work is commenced.
WHY ISNT PAYPAL ACCEPTING MY CREDIT CARD?
Sometimes is you have set up a Paypal account originally using a different credit card then it won't accept a new/different credit card.
Here are a few options:
- If you have another email account (one never registered with paypal), then I can send the invoice to that address and it will work.
- If you can remember which credit card was used to originally register with Pay Pal, you can use that one
- To use a new credit card, Log into Pay Pal and change the credit card # associated with your Pay Pal account. Go to: ‘my account’ tab, ‘profile’ then select ‘add or change credit card’
- If you would prefer, you can make direct deposit instead
DO
YOU CREATE PHOTO CARDS FOR OTHER SPECIAL OCCASIONS?
Of
course ! Photo cards can be created for any occasion such as birthdays,
weddings, christenings, naming days, the choice is yours.
CAN
YOU SUGGEST SOME QUOTATIONS?
Click
here to go to our
I
COULDN'T FIND THE ANSWER TO MY QUESTION…
Send
us an email and we will
try to answer your question or go to our TERMS
& CONDITIONS page.
